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News from afpop

latest update regarding Covid-19

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News from afpop

Covid19 Friday summary

As the week comes to a close I wanted to give you a brief update on the situation and explain what we are doing regarding information going forward. The staff have been working in the office all week and the level of phone call and e-mail a...

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Covid19 Friday summary

What does Mitigation phase mean?

You will no doubt be hearing about the 3rd phase, or mitigation phase, commences at midnight tonight (Thursday 26th March), but what does that mean? Basically it is an acknowledgement from the health authorities that the virus is now no lon...

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What does Mitigation phase mean?

State of Emergency

This article was update 20-03-2020 12:10

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State of Emergency

Portuguese Government advice regarding COVID-19

As you may now know the Portuguese government, national and local, are taking steps to address the spread of Covid-19 and the Corona virus. Some of the measures have been ordered by the government and some are being advised by them and your...

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Portuguese Government advice regarding COVID-19

AGM notice

Dit evenement is uitgesteld tot nader order

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AGM notice

Ground clearance dates

It"s that time of year when the Bombeiros and councils are warning us to clear the flammable debris from around our homes. Members will no doubt have seen information that is already being circulated about the need to clean trees and sh...

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Ground clearance dates

Discover Portugal course

In 2017 and again in 2018, we were pleased to work with the University of the Algarve (UAlg) to present a course entitled 'Discover Portugal", designed to introduce foreign residents to the history and culture of Portugal. The course co...

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Discover Portugal course

New registration plates

As Members will know and may have already seen, Portuguese registration numbers have completed another cycle and need to begin a new format. The Council of Ministers has approved the diploma that changes the model of registration plates, in...

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New registration plates

Cleaning chimneys

As summer comes to a close each year, we are often asked if we have a chimneysweep in the Advantage Directory and we are pleased to tell Members that we now do have a sweep, Neill Bailey, offering services to Members. We asked Neill if he h...

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Cleaning chimneys

What to do if you lose your wallet with the documents

We know what to do if we lose our bank cards or find that they have been used fraudulently, but what about other documents? Passports and identity cards for example. Did you know that you can report those to the Bank of Portugal (BdP), or w...

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What to do if you lose your wallet with the documents

National Health Care - Foreigners rights ensured

In Portugal it is a crime to refuse health care to anyone at the National Health Service. Foreigners who are here, whether they are residents or not, can go to the health centre or hospital, just like any Portuguese citizen. However, not ev...

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National Health Care - Foreigners rights ensured

Identity Theft

Do you casually discard your letters and receipts? If you don't usually worry about issues like identity theft, it's time to pay more attention. Sadly identity theft is becoming ever more insidious as we are being forced to live more of our...

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Identity Theft

Receiving parcels from abroad

From time to time we may decide to purchase items via the internet for delivery to an address in Portugal, or we may have family members and friends who send us parcels with or without our knowledge. Sometimes these parcels arrive seemingly...

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Receiving parcels from abroad

147 Help line

One of the ways we decide on articles for UPDATE is after receiving calls from Members about things they have either read about in the press or heard about on the grapevine, asking if we can give more information. One such topic that has ca...

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147 Help line

How long to keep an invoice

Whether for guarantees, claims or proof of payment, invoices can have different purposes and it"s important to know how to manage them.

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How long to keep an invoice

ECE - Em Caso de Emergência (In Case of Emergency)

Members may already be aware of the ECE system for highlighting a person in your phone"s contact list for emergency services to contact if you are unable to respond to them through illness or accident. Basically you should choose the pe...

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ECE - Em Caso de Emergência (In Case of Emergency)

Prevention of burglary in the home

Earlier this year officers of the GNR visited home owners across the region, and afpop Members may have been visited as part of the operation, to talk about their home security and offer advice on how to avoid being victims of burglary, but...

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Prevention of burglary in the home

Damage to unattended vehicles

Recently a Member returned to their car which was parked in a carpark, to find that someone had reversed into it, in fact still was reversing into as she entered the carpark. Fortunately she witnessed the damage and was able to take details...

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Damage to unattended vehicles

Chave Móvel Digital (CMD)

As we mentioned in the June UPDATE, the website for the Portuguese national health system ("S.N.S"), which is used mostly for booking appointments for consultations with your family doctor and for prescriptions, has now changed and ...

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Chave Móvel Digital (CMD)

Civil Protection flooding advice

We have been contacted by the Portimão Bombeiros regarding advice they have to help avoid flooding over the winter, particularly as some rain has begun to fall and started to cause blockages in the drainage system.

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Civil Protection flooding advice

Be vigilant when using credit cards

It seems that this edition of UPDATE is focussed on credit and debit card issues, but we have heard of a possible scam that Members should be aware of when using their debit/credit cards in stores. The good news is it is very easy to avoid ...

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Be vigilant when using credit cards

IUC change for imported vehicles

The Portuguese Government is reviewing the annual vehicle tax (IUC - Imposto Único de Circulação) tables for imported vehicles. Thousands of people have paid more IUC than they should, due to a serious fiscal irregularity tha...

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IUC change for imported vehicles

New cat registration legislation

Members may have read in the press that there is a project of the Ministry of Agriculture that requires all cats are to be fitted with an identification microchip by 2021 (Dec. Lei nº 82/2019), as has been the case with dogs since 2008...

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New cat registration legislation

Condominiums

Some Members live in condominiums and might know how difficult it can be where there are no clear and well defined rules. It's important to know your rights and your obligations so that everything can run as smoothly as possible. Living in ...

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Condominiums
Over ons
Over ons

Wat is afpop?

Een vereniging die in haar 30 jarige geschiedenis al meer dan twintigduizend leden van dienst heeft mogen zijn en die nog steeds elke dag duizenden leden helpt. Ons team van gespecialiseerde medewerkers werkt om antwoorden op vragen te vinden [...]

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Getuigenissen

Kijk wat onze leden zeggen

Wij zijn lid sinds onze aankomst in Portugal, 8 jaar geleden, en wij bevelen afpop altijd aan als we met nieuwkomers praten, want jullie hebben ons de laatste jaren op zoveel manieren geholpen. Lid Nº 5624
Dank u voor de opheldering - je hoort ook zoveel verschillende tegenstrijdige verhalen. Lid Nº 11241
Jullie vereniging is fantastisch! Jullie zijn zo behulpzaam. Reuze bedankt! Lid Nº 10808
Wij willen jullie bedanken voor jullie vriendelijkheid en geduld bij de hulp die wij nodig hadden. Lid Nº 2501
Wij willen u alleen even berichten, dat onze magnetron binnen een week was gerepareerd, nadat wij jullie voor advies hadden geraadpleegd! Lid Nº 11065
Zeer nuttig, die rekeningen van nutsbedrijven hadden een probleem kunnen zijn, bedankt voor de waarschuwing! Lid Nº 9694
Het welkomstpakket is zojuist aangekomen. Bedankt voor de interessante informatie en website instructies. In beiden kan ik veel nuttige voorlichting vinden. Lid Nº 11153
Nogmaals hartelijk dank voor uw snelle en duidelijke reactie op mijn vragen m.b.t. ziektekostenverzekering. We hebben nog zoveel te leren in de komende maanden en het is goed te weten dat we ons kunnen wenden tot vakkundige en hulpvaardige mensen. Lid Nº 11062
Heel veel dank! Ik vertrouw op u. Lid Nº 9621
Hartelijk dank voor uw Update. Zoals altijd is het leuk van u te horen en ik waardeer de manier waarop u helpt onze Portugese gastheren nog betere gastheren te laten zijn. Lid Nº 9217
Hartelijk dank voor de vriendelijke assistentie. We zijn erin geslaagd om de pop-ups te deblokkeren en de site is nu perfect toegankelijk. De informatie is zeer nuttig. Lid Nº 7805
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