FS38E - CTT Automatic Lockers - LOCKY

Category : Fact Sheets

FS38E - CTT Automatic Lockers - LOCKY

Members might have seen the storage lockers from CTT located in several places. They are lockers where you can safely receive packages if your post-box it is not big enough or if your address is difficult to find for example. Currently, the best-known option belongs to CTT and is called Cacifo CTT Locky or Cacifos24H. Customers can receive purchases from any online store, which means that regardless of whether the store you use has this shipping method or not, you can receive your order in the ‘Locky’ of your choice.  It is important to clarify that membership is free until the 31st of December 2022 (normally has a cost of 1,50€), as payment is made with each order.

If the store does not have the option of delivery in Cacifo CTT Locky, then other procedures must be followed. First, you need to register yourself in the Cacifo CTT Locky customer area (please see the image below). Please click in Faça o seu registo/Register yourself and fill in with your personal details, you need to tick the box to accept the CTT terms and conditions and press in Registar. Next time you only need to click in Entrar to have access to your account.

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Then, just place your order at the store you want and in the shipping address field you use the address that appears in your customer area of Cacifo CTT Locky (see example below), NOT your home address, and select the ‘Locky’ that you want the item to be delivered to. 

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After that the procedure is the same. You will receive the codes to open your locker by email and SMS.

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